Terms and Conditions
Agreement between user and cantaloupehealth.com
Welcome to cantaloupehealth.com. The cantaloupehealth.com website (Site) is comprised of various web pages operated by Cantaloupe Health LLC. Cantaloupe Health(“Cantaloupe Health” or the “Company”) is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (Terms). Your use of cantaloupehealth.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference. Cantaloupehealth.com is an E-commerce Site that provides high-quality supplements and skin care products made from hemp oil. These products include tinctures, gum, oil, and balms.
The consumer is responsible for educating themselves and making informed decisions. As with any product, do your research before purchasing. Information on this website is not intended as diagnosis, treatment, cure, or prevention of any illness or medical condition. You must be 18 years or older to purchase anything on this website.
All of our products are of a natural source, and nothing SYNTHETIC is used in any of our products. We purchase our products from a variety of vendors who have been using natural substances for many years, and they are of the highest quality. We do not endorse or sell any illegal substances on this website. If you find something on our site that you believe is suspect please email email@example.com so we may investigate this. We research our products before placing them on this site to ensure our customers get only quality products. We do not sell anything regulated by the Controlled Substances Act.
Visiting cantaloupehealth.com or sending emails to Cantaloupe Health constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Cantaloupe Health is not responsible for third party access to your account that results from theft or misappropriation of your account. Cantaloupe Health and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.
Cantaloupe Health does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use cantaloupehealth.com only with permission of a parent or guardian.
Upon placing an order, we process them in the order they are received. Our goal is to ship all orders within 5-7 business days (excludes holidays). This includes any shipments that are drop shipped by our various vendors. This policy may be delayed during peak shopping times and may delay your order 1-4 business days from being shipped. If the order is on back order there will be a delay in your purchase, and you will be contacted by a customer service representative if your item becomes no longer available and an immediate refund will be given.
All orders are shipped with tracking information that will be emailed directly to you once the order has been processed. For large orders, insurance and a signature will be required to deliver the item(s). Depending upon the location of your shipment we will utilize USPS, UPS or FEDEX.
Cantaloupe Health can not be held responsible for any import/excise or duties to be paid by you if this is shipping to a country other than the United States of America. Cantaloupe Health is not responsible and will not issue refunds for any international shipments that are lost or taken by customs.
TERMS OF SALE AND REFUND POLICY
Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil.
We sell various products and we take the quality of them very seriously. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide.
Due to the nature of these products, there are limitations to what can be returned. Eligible returns as discussed on our PRODUCT RETURNS page, must be returned to the manufacturer within 14 days of receipt of products to issue a refund or credit minus a 25% restocking fee.
On orders that are eligible for a refund, the customer may be required to return the product and must pay for the return shipping. If you have any questions please contact us at firstname.lastname@example.org with any questions.
Cantaloupe Health is not responsible and will not issue refunds for any international shipments that are lost or taken by customs.
DAMAGE DUE TO FREIGHT OR SHIPPING
All of our products are tested for quality, and all shipments are carefully inspected before leaving the warehouse. Upon delivery of your order, please check product carefully to ensure it has not been damaged during shipping. All claims for damaged product must be made with 24 hours. Please contact us and provide detailed information for any product damaged during shipping within that time. Please include a full description of the damages to the product.
Links to third party sites/Third party services
Cantaloupehealth.com may contain links to other websites (Linked Sites). The Linked Sites are not under the control of Cantaloupe Health and Cantaloupe Health is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Cantaloupe Health is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Cantaloupe Health of the site or any association with its operators.
Certain services made available via cantaloupehealth.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the cantaloupehealth.com domain, you hereby acknowledge and consent that Cantaloupe Health may share such information and data with any third party with whom Cantaloupe Health has a contractual relationship to provide the requested product, service or functionality on behalf of cantaloupehealth.com users and customers.
No unlawful or prohibited use/Intellectual Property
Use of communication services
The Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (Communication Services), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not: defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others; publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information; upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents; upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer; advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages; conduct or forward surveys, contests, pyramid schemes or chain letters; download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner; falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded, restrict or inhibit any other user from using and enjoying the Communication Services; violate any code of conduct or other guidelines which may be applicable for any particular Communication Service; harvest or otherwise collect information about others, including e-mail addresses, without their consent; violate any applicable laws or regulations. Cantaloupe Health has no obligation to monitor the Communication Services. However, Cantaloupe Health reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Cantaloupe Health reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever. Cantaloupe Health reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Cantaloupe Health’s sole discretion. Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Cantaloupe Health does not control or endorse the content, messages or information found in any Communication Service and, therefore, Cantaloupe Health specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Cantaloupe Health spokespersons, and their views do not necessarily reflect those of Cantaloupe Health. Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you upload the materials.
Materials provided to cantaloupehealth.com or posted on any Cantaloupe Health web page
Cantaloupe Health does not claim ownership of the materials you provide to cantaloupehealth.com (including feedback and suggestions) or post, upload, input or submit to any Cantaloupe Health Site or our associated services (Submission). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Cantaloupe Health, our affiliated companies and necessary sub-licensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Cantaloupe Health is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Cantaloupe Health’s sole discretion. By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
Third Party Accounts
You will be able to connect your Cantaloupe Health account to third party accounts. By connecting your Cantaloupe Health account to your third party account, you acknowledge and agree that you are consenting to the continuous release of information about you to others (in accordance with your privacy settings on those third party sites). If you do not want information about you to be shared in this manner, do not use this feature.
The Service is controlled, operated and administered by Cantaloupe Health from our offices within the United States of America. If you access the Service from a location outside the US, you are responsible for compliance with all local laws. You agree that you will not use the Cantaloupe Health Content accessed through cantaloupehealth.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.
You agree to indemnify, defend and hold harmless Cantaloupe Health, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorneys fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Cantaloupe Health reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Cantaloupe Health in asserting any available defenses.
Cantaloupe Health reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of New York and you hereby consent to the exclusive jurisdiction and venue of courts in New York in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.You agree that no joint venture, partnership, employment, or agency relationship exists between you and Cantaloupe Health as a result of this agreement or use of the Site. Cantaloupe Health’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Cantaloupe Health’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Cantaloupe Health with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Cantaloupe Health with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Cantaloupe Health with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Cantaloupe Health reserves the right, in its sole discretion, to change the Terms under which cantaloupehealth.com is offered. The most current version of the Terms will supersede all previous versions. Cantaloupe Health encourages you to periodically review the Terms to stay informed of our updates